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Right to Service Right To Public Services Act - Your Service is Our Duty

Maharashtra State Commission for Right to Service

The Maharashtra Right to Public Service Act, 2015 is a revolutionary Act. This Act provides that the citizens shall be provided services by the State Government in a transparent, efficient and time bound manner. In order to ensure effective implementation of this Act, the Maharashtra State Commission for Right to Services has been established. On 1st March, 2017 former Chief Secretary of Maharashtra State, Shri Swadheen Kshatriya was appointed as the First State Chief Commissioner for Right to Services. After completing his tenure, he retired on 25.01.2022. Then Shri Dilip Shinde who was appointed as Commissioner, Right to Services, Pune held additional charge of the post of the Chief Commissioner, Right to Services, Maharashtra State from 25.01.2022 to 03.05.2023. Now from 04.05.2023, Ex. Chief Secretary of Maharashtra, Shri Manu Kumar Srivastava has taken over charge as the Chief Commissioner, Right to Services, Maharashtra State.

Citizens can get complete information regarding which services are available under this Act by accessing either the mobile app ‘RTS Maharashtra’ or ‘Aaple Sarkar Web Portal’. Citizens can even apply online for availing these services. In case of delay in providing the services or denial of the services without adequate justification, citizens can file first and second Appeal with senior officers within the department and third and final Appeal can be filed before the Commission.

Chief Commissioner
Shri Manu kumar Srivastava,
I.A.S. (Retd.)
Chief Commissioner
Maharashtra State Commission for Right to Service
STATE DIVISIONAL COMMISSIONERS FOR RIGHT TO SERVICE
PUNE DIVISION
Pune Commissioner
Name: Shri Sudhakar Bapurao Telang I.A.S.(Retd.)
Designation: State Commissioner for Right to Services, Pune Revenue Division.
Address: 3rd Floor, Gholeroad-Shivajinagar Regional Office, Pune Municipal Corporation, Shivajinagar, Pune – 411 005.
KONKAN DIVISION
Konkan Commissioner
Name: Shri Baldev Singh, I.A.S.(Retd.)
Designation: State Commissioner for Right to Services, Konkan Revenue Division.
Address: Konkan Bhavan (Extension Building), 7th Floor, Room No 727, CBD Belapur, Navi Mumbai 400614.
NAGPUR DIVISION
Nagpur Commissioner
Name: Shri Sandeep Jagannath Deshmukh, Retd. (Secretary, SRA)
Designation: State Commissioner for Right to Services, Nagpur Revenue Division.
Address: Old Secretariat Building, Samaj Kalyan Office road, civil lines, Nagpur 440001
CHHATRAPATI SAMBHAJINAGAR DIVISION
Aurangabad Commissioner
Name: Dr. Kiran Jadhav, I.P.S.(Retd.)
Designation: State Commissioner for Right to Services, Chhatrapati Sambhajinagar Revenue Division.
Address: State Commissioner for Right to Services, Kanakkunj Building 2nd Floor, Jubilee Park to GTS Road, Chhatrapati Sambhajinagar.
AMRAVATI DIVISION
Amravati Commissioner
Name: Shri Arun Kishore Dongre, I.A.S.(Retd.)
Designation: State Commissioner for Right to Services, Amravati Revenue Division.
Address: Office of the State Service Rights Commissioner, Amravati Division, Amravati Divisional Commissioner's Office Premises, Old Bypass Road, Amravati
NASHIK DIVISION
Nashik Commissioner
Name: Smt. Chitra Kulkarni (Retd. Additional Commissioner State GST)
Designation: State Commissioner for Right to Services, Nashik Revenue Division.
Address: Sinhgad, Government rest house, Chandak circle, Nashik 422002.
Office Address of the Commission
Maharashtra State Commission for Right to Services
7th Floor, New Administrative Building, Hutatma Rajguru Chowk, Madam Cama Road, Opposite Mantralaya, Mumbai 400032.
Telephone No : 022-22832346, 022-22022347
Deputy Secretory of the Commission: Smt. Vaishali Chavan (Nirdhar)
National Conference
National Conference on “Improving Public Services Delivery – Role of Governments” new “सार्वजनिक सेवांच्या वितरणात सुधारणा – शासनाची भूमिका” यावरील राष्ट्रीय परिषद new
Office Orders
Office Order, 27th June 2017 Office Order, 17th December 2019.
Office Order, 27th April 2021 Office Order, 1st December 2021
Annual Reports
Annual Report 2017-2018 वार्षिक अहवाल 2017-2018
Annual Report 2018-2019 वार्षिक अहवाल 2018-2019
Annual Report 2019-2020 वार्षिक अहवाल 2019-2020
Annual Report 2020-2021 वार्षिक अहवाल 2020-2021
Annual Report 2021-2022 वार्षिक अहवाल 2021-2022
Annual Report 2022-2023 वार्षिक अहवाल 2022-2023
Annual Report 2023-2024 new वार्षिक अहवाल 2023-2024 new
FAQs
FAQs & Answers on Maharashtra Right to Public Services Act new लोकसेवा हक्क अधिनियमाबाबत वारंवार उपस्थित होणारे प्रश्न आणि उत्तरे new
Information under the Right to Information Act
Information under the Right to Information Act, Section 4(1)(b) (as on 31.03.2025) new माहितीचा अधिकार कलम (४)(१)(ख) नुसार अंतिम (31.03.2025) new Information under the Right to Information Act, Section 4(1)(b) (as on 31.03.2026) new माहितीचा अधिकार कलम (४)(१)(ख) नुसार अंतिम(31.03.2026) new
Inspection Forms
Inspection Form new *This is only for Government Office users only and not for citizens.
मूल्यमापन करीता तपासणी प्रपत्र new *This is only for Government Office users only and not for citizens.
Right to public services Act Rules
Download Maharashtra Right to public services Act, 2015
Download RTS Rules Gazette
Notified Service List
Download the Notified Services List (as of 31 March 2025).
An Act to provide for delivery of transparent, efficient and timely public services to the eligible persons in the State of Maharashtra and for matters connected therewith or incidental thereto.